The United States Consumer Product Safety Commission recently announced the recall of about 22,000 Ancheer E-bikes because of potential burn hazards. Consumers are encouraged to immediately stop using the ebikes and contact Ancheer for a free replacement battery and battery mount.
This comes after what was believed to be an e-bike battery ignited a fire at a Manhattan high-rise apartment building, injuring 38 people.
Ancheer Recalls E-bikes for Potential Faulty Batteries
The recall involves Ancheer e-bikes with model number AM001907. Consumers should be able to efind the model number on the e-bike packaging and in the instruction manual, but not on the bike itself. The bikes are black, have a water-bottle-shaped cylindrical battery, and 26-inch wheels. The word “Ancheer” should be printed on the downtube.
The bikes were manufactured in China and distributed by Shenzhen Sailvan Network Technology LT., d/b/a Ancheer, of China. They were sold online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com, and www.wish.com from January 2016 through June 2022 for between $280 and $930.
The problem is that the lithium-ion batteries that power the bikes can ignite or explode, posing fire and burn hazards to consumers. The company has received six reports of incidents involving these hazards, including four reports of burn injuries.
Consumers should stop using the bikes, remove the original battery, and store it in a ventilated and dry place. For safety reasons, do not expose it to heaters, stoves, direct sunlight, or environments with a high temperature or high humidity.
To receive a replacement battery free of charge, dispose of the original battery at a certified electronics recycler that accepts lithium-ion batteries or at a hazardous waste collection facility. You can contact Ancheer if needed for help with disposal. Then forward a record of the disposal to Ancheer at their email address.
Alternatively, you can contact Ancheer for a prepaid mailing package and shipping label to return the original battery or arrange for an at-home pickup.
For more information, see Ancheer’s recall site or contact Ancheer toll-free at 888-661-1330 from 9:00 a.m. to 5:00 p.m. ET Monday through Friday, except on public holidays, or by email at firstname.lastname@example.org.
Lithium-Ion Batteries May Overheat At Times
Lithium-ion batteries power millions of products around the country, but they can be dangerous sometimes. The following factors can increase the risk that a battery will overheat:
- Poor design
- Assembly errors
- Electrical shorting
- Use of the wrong charger
- Damaged battery management system
- Damage to the case
Once the battery overheats it can lead to a thermal reaction in the battery that produces enough heat to cause a fire or explosion. Such fires are dangerous because they can happen quickly, they’re difficult to extinguish, and they can leak toxic chemicals that are dangerous to people and pets.
To keep you and your family safe, consider these tips:
- Do not leave a charging e-bike battery unattended or on the charger overnight.
- Don’t use a damaged or malfunctioning e-bike battery.
- Use only the charger provided by the manufacturer of your bike.
- Don’t use aftermarket, low-cost, or refurbished e-bike batteries.
- Store your e-bike battery in a fire-resistant cabinet or container when not in use if you can.
- Have a fire extinguisher on hand.
Exclusively focused on representing plaintiffs—especially in mass tort litigation—Roopal Luhana prides herself on providing unsurpassed professional legal services in pursuit of the specific goals of her clients and their families. While she handles complex cases nationwide on behalf of consumers, Ms. Luhana resides with her family in Brooklyn, New York.